Melissa Whitten

You know all about the cybersecurity threats associated with your computer and know the importance of secure cloud storage for your business, but did you know your company printers are equally vulnerable? Business printers are an often overlooked security risk that can cause major business disruptions, financial losses, and data breaches.

Project managers are the unsung superheroes of the professional world, but document approvals are their kryptonite. All the delicate work of navigating a team’s disparate personalities, accounting for their strengths and weaknesses, and keeping a close eye on approaching deadlines is for naught if the work isn’t approved in a timely manner.

Why is work email so stressful? Most emails can be read and responded to in under a minute, so the amount of anxiety we feel when checking our inboxes seems disproportionate to the amount of effort the task takes.

In 2014, eBay was targeted by hackers. They stole the credentials of three employees and had 229 days of total access to eBay’s network. They used that time to steal the personal information and passwords of 145 million users.

Breaches like this are becoming increasingly common, so your employees must understand how to create strong passwords and keep their business accounts secure.

Ecommerce brands are beginning to recognize the power their community has to influence potential shoppers’ purchase decisions. To harness that power, many brands have adopted Community Q&A, a community-based approach to answering product questions shoppers might have.

Shadow IT refers to your employees’ use of software, apps, email, browsers, or devices that aren’t part of your company’s approved technology plan. This tech is outside your IT team’s control and may violate security protocols. It creates a serious cybersecurity risk that could cost your company millions. It also means all the money spent on authorized devices, apps, and software is going to waste.

Visual reviews are one ecommerce site feature that has an impressive impact on customers’ purchase decisions. Visual reviews are customer-generated photos or videos used as product reviews. They can stand alone or be attached to a text review.

Visual Reviews are incredibly effective endorsements because they allow potential buyers to see the product in an authentic way. Someone just like them bought this product and loved it enough to take and share a photo or video.

We spoke to Danielle Newton, Director of Workplace Experience at Zendesk, for our Workplace Innovation webinar series. She manages over 500,000 square feet of office real estate that serves 4,000 employees around the globe.

We discussed how the pandemic has changed the company's view on remote work and the importance of in-office experiences for a positive work culture. Watch the full discussion here. Below are a few notes from our chat.

Collaboration is an essential tool for an organization’s success. It’s also one of the most difficult to master. Many company executives have gone to great lengths to foster workplace collaboration, from open-plan offices to extravagant team-building retreats.
Judging by the responses to a recent survey, these efforts haven’t been successful. Nearly 90% of employees blame workplace failures on a lack of collaboration or ineffective communication.

What is file encryption?

Encrypting business files is a critical practice that protects sensitive company data from unauthorized users. The process involves an encryption algorithm that processes a file’s data, turning it from plaintext (accessible to anyone) into ciphertext (requires a password or decryption key). Encrypted files are extremely difficult for unauthorized users to decipher so your business is less likely to experience a data breach.

During our Workplace Innovation webinar series, we spoke with Devorah Rosner of Twilio. As Senior Manager of Global Workplace Operations, Devorah describes her team as “the boots on the ground” that create a productive work environment for all 27 of Twilio’s offices worldwide.

Below are some highlights of our interview with Devorah. You can see the full conversation here to learn more about her take on designing office spaces that support the way people want to work.

The adage, “A picture is worth a thousand words,” has never been more accurate than in the case of visual product reviews. Nearly 60% of consumers find visual information more important than textual information, meaning your customer-generated review images have a tremendous amount of influence. Not only do these visuals pack a serious punch in terms of getting your customers’ attention, but they’re often seen as much more trustworthy than professional product photos.

Why is customer engagement so important?

For many industries, providing clients with the best final product or service requires them to work collaboratively with your team. Fully engaged clients bring in 23% more revenue than their less involved counterparts. They’re also more likely to be satisfied with your services because they had an active role in shaping them.

Meeting clients’ needs is the number one goal of successful businesses. For many companies, meeting those needs involves a significant amount of client interaction and collaboration. The processes and software you use to collect information from clients are just as important as the final product or service you provide them. Onehub was created with these needs in mind, and our platform consistently wows clients with its user-friendly interface, top-notch security, and robust functionality.

In the realm of bad jobs, there are two major types. There are bad jobs that simply aren’t a good fit for the employee, and then there are toxic jobs that aren’t a good fit for anyone.

Toxic work culture is more than employees occasionally suffering through a groan-inducing annoyance. It’s a distressing environment characterized by poor leadership, high turnover, ineffective communication, employee burnout, and bullying or harassment.